Privacy Policy

Effective Date: April 3, 2022

Last Updated: February 4, 2025

National Investigative Services ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website nationalinvestigativeservices.com or communicate with us via SMS, phone calls, or other means.

1. Information We Collect

• Personal Information: Name, email address, phone number, and any other information you voluntarily provide.
• SMS & Communication Data: If you opt in to receive SMS messages, we collect your phone number and communication preferences.
• Automatically Collected Data: IP addresses, browser type, device identifiers, and usage data through cookies and analytics tools.

2. How We Use Your Information

• To provide services and respond to inquiries.
• To send transactional and service-related SMS messages.
• To comply with legal obligations and 10DLC requirements.
• To improve our website, services, and customer experience.
• To prevent fraudulent or unauthorized activities.

3. SMS Communications and 10DLC Compliance

• By providing your phone number, you consent to receive SMS messages from us.
• Message frequency varies based on your interactions.
• Standard message and data rates may apply.
• You may opt out at any time by replying STOP to any SMS message.
• For help, reply HELP or contact us at 239.791.1777.
• We do not sell or share your phone number with third parties for marketing purposes.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following situations:

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• With service providers who assist in operating our business.
• When required by law or in response to legal processes.
• In connection with a business transfer, merger, or acquisition.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Opt-Out of SMS: Reply STOP to unsubscribe.
• Update Information: Contact us to update or correct your personal data.
• Access & Deletion Requests: Subject to applicable laws, you may request access to or deletion of your data.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

National Investigative Services
239.791.1777